Privacy Policy.
Update Date: 15 January 2025
At FireUp Coaching Ltd. ("we", "us", "our"), we are committed to protecting and respecting your privacy. Please read the following carefully to understand our views and practices regarding your personal data.
This Privacy Policy outlines why and how we collect, use, and protect your personal information and provides information about your rights. It also includes our Cookies Policy.
It applies to any personal information we obtain about you or that you provide to us through the website www.fireup.coach (the "Site"), or any platforms, websites or apps, including social media sites, or when you purchase a product or service, or communicate or interact with us in any other way.
By using the Site, you consent to the practices described in this Privacy Policy. You have a right to withdraw your consent at any time.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you visit our Site or request a product or service. The personal information we collect includes:
Your names
Your contact details
We collect this information when you fill out our contact form or enquire about our executive coaching or team development services, to allow us to contact clients, potential clients, suppliers, potential suppliers, collaborators or a sub-contractor.
2. How We Use Your Information
We use the personal information we collect from you for the following purposes:
To respond to your enquiries or provide you with requested services.
To send you information about our services, offers, and updates (if you have opted to receive communication from us).
We will only use your personal information for the purposes for which it was provided and will not process it for any other purpose unless we have obtained your consent.
3. How We Protect Your Information
We have measures in place to prevent your personal data from being accidentally accessed, used, lost, altered or disclosed without authorisation. We also allow access to your personal data only to those employees and partners who have a business reason to access such data.
These measures are reviewed to ensure their continuing appropriateness to keep your data secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Your personal information is used solely for the purposes outlined in this Privacy Policy, and we will not share it with third parties without your explicit consent, except in the following situations:
To comply with any applicable legal obligations.
To protect the rights, property, or safety of our business, clients, or others.
5. Cookies Policy
Cookies are small data files that are stored on your device to help us track website usage and provide a more personalised experience.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, and also allows us to improve our site. You can find the cookies we use via the ‘Cookie preferences’ banner/widget at the bottom of the webpage.
We may use the following cookies:
– Necessary Cookies. These are cookies that are required for core Site functionality and to remember user preferences and choices, such as language preferences and customised settings.
– Performance and Analytics Cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
– Advertising Cookies. These cookies are used by advertising companies to serve ads that are relevant to your interests.
The law states that we can store cookies on your device if they are strictly necessary for the operation of the site (these are called Necessary Cookies). For all other cookie types, we need your permission.
Please note that third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies, performance cookies or targeting cookies.
By visiting the Site, you are accepting and consenting to our use of Necessary Cookies. You can change or withdraw your consent from our non-essential cookies at any time via the ‘Cookie preferences’ banner/widget at the bottom of the webpage.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including Necessary Cookies) you may not be able to access all or parts of our Website.
6. Third-party links
The Site may include links to third-party websites, plug-ins and applications. Clicking on those links, or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
7. Your Rights
Under the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can ask us to limit how we process your personal data.
Right to Object: You can object to the processing of your personal data under certain circumstances.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
8. Children's Privacy
Our Site is not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Retention of Data
We will retain your personal data only for as long as is necessary for the purposes of providing support to you or your employees after our initial assignment, or as required by law. Unless you instruct us not to, we will retain your personal information for as long as it is appropriate to provide the service and support.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our practices, legal requirements, or other business needs. When we do so, we will post the updated Privacy Policy on this page and indicate the "Update Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, or if you wish to exercise any of your rights under UK data protection laws, please contact us:
FireUp Coaching Ltd. a limited company incorporated in England & Wales with company number 15838782, registered at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
Email: daria@fireup.coach
Website: www.fireup.coach
12. Complaints
If you remain unhappy with how we’ve used your data after raising a concern or complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113